Terms ＆ Conditions

1. Use of guest rooms in excess of the number of persons registered in the accommodation contract is, in principle, prohibited.
If it is discovered that the room has been used by more guests than declared without prior notice, additional charges will be applied accordingly.
If you wish to invite visitors into your room, please inform the staff in advance.

2. Stays by minors without the consent of a parent or legal guardian are not permitted.

3. The use of any fire sources or electrical appliances not provided by the Property is not permitted.

4. As the Property is entirely non-smoking, smoking is not permitted except in designated areas specified by the Property.

5. The use of hair dye, bleach, or similar substances in bathrooms, washbasins, or other areas is not permitted.

6. Use of the Property for purposes other than accommodation is, in principle, not permitted.

7. Guests are requested not to bring the following items into the Property, as they may disturb other guests.
– Animals, birds, or similar (excluding service animals such as guide dogs)
– Narcotics, illegal drugs, or substances prohibited by law
– Explosives, flammable materials, fuel, or hazardous chemicals
– Unlicensed firearms, swords, or similar items
– Excessively large or heavy items
– Items emitting strong odors or items that may compromise hygiene
– Any other items deemed inappropriate by the Property

8. The following acts are prohibited.
– Loud or disruptive behavior, offensive odors, or any actions that may cause discomfort or inconvenience to others
– Acts contrary to public order and morals
– Distribution of flyers, leaflets, or other advertising materials to other guests
– Posting photographs, posters, or similar items on windows or elsewhere that may affect the exterior appearance of the Property
– Moving, modifying, removing, or using facilities or equipment for purposes other than intended
– Leaving personal belongings unattended outside guest rooms
– Entering areas not designated for guest use
– Commercial or profit-making activities
– Any other acts that may interfere with safety and hygiene within the Property

9. In the event that a room key is lost, the guest will be charged the full cost required to replace the lock.

10. If any damage, defacement, or loss occurs to the building (including floors, walls, ceilings), facilities, or equipment, the guest will be required to pay the cost of restoration or actual repair expenses.
If such damage results in the suspension of business operations, the guest shall also be liable for compensation covering repair costs and the loss incurred during the affected period.

1. Accommodation contracts and related agreements concluded between the Property and guests shall be governed by these Terms and Conditions and the Terms of Use forming an integral part hereof (hereinafter referred to as the “Terms of Use”). Matters not stipulated herein shall be governed by applicable laws and regulations or generally established customs.
2. In cases where the Property agrees to special provisions within the scope not violating laws and customs, such special provisions shall take precedence over the preceding paragraph.

1. A person intending to apply for an accommodation contract (reservation) shall provide the following information to the Property in accordance with applicable laws and regulations:
(1) Name of guest(s)
(2) Date(s) of stay and estimated time of arrival
(3) Contact details of guest(s)
(4) Any other information deemed necessary by the Property
2. If there are any changes to the information provided to the Property pursuant to the preceding paragraph, the applicant shall promptly notify the Property of such changes.
3. If a guest requests to extend their stay beyond the dates specified in Paragraph 1 (2) during their stay, the Property shall treat such request as a new application for an accommodation contract at the time it is made.

1. The accommodation contract shall be deemed concluded when the Property accepts the application set forth in the preceding Article.
2. When the accommodation contract has been concluded pursuant to the preceding paragraph, the total accommodation charges for the entire stay shall be paid prior to the commencement of the stay or by the date specified by the Property.
3. In the event that any of the following circumstances arise, the Property may treat the application as having been made without genuine intent to stay, and the accommodation contract shall lose its validity:
(1) When the accommodation charges set forth in the preceding paragraph are not paid by the due date specified therein or by the date designated by the Property
(2) When the Property is unable to contact the guest using the contact details provided pursuant to Article 2, Paragraph 1 within 10 days from the first attempt (or by 3:00 PM on the day of arrival if the number of days remaining until the stay is less than 10 days)
(3) When the guest refuses communication from the Property
4. In cases falling under items (2) and (3) of the preceding paragraph, any accommodation charges already received shall not be refunded.

1.The Property may refuse to enter into an accommodation contract in the following cases:

（1）When the application for accommodation does not conform to these Terms and Conditions

（2）When no rooms are available due to full occupancy

（3）When, due to disasters or other emergencies, it is necessary to prioritize room allocation for disaster victims, recovery personnel, or similar, or when there are equivalent circumstances

（4）When the person seeking accommodation is a member of an organized crime group, a related organization, or any other anti-social forces as defined by applicable laws and local ordinances

（5）When the person seeking accommodation is deemed likely to engage in acts in violation of laws, public order, or good morals in connection with the stay

(6) When it is evident that a person seeking accommodation has an infectious disease

（7）When the person seeking accommodation makes demands that exceed a reasonable scope in accordance with social norms

（8）When accommodation cannot be provided due to natural disasters, facility failure, or other unavoidable reasons

（9）When the person seeking accommodation is intoxicated and may cause inconvenience to other guests or disrupt the operation of the Property, or has engaged in behavior that causes inconvenience to other guests or staff

(10) When the person seeking accommodation is clearly in a condition of poor physical or mental health

(11) When minors attempt to stay without the consent of a parent or legal guardian

(12) When the application is made for the purpose of transferring accommodation rights to another party

(13) When the application is made without genuine intent to stay

(14) When the person seeking accommodation has previously caused issues such as delayed payment to the Property

(15) When the case falls under circumstances in which refusal of accommodation is permitted under applicable laws or local ordinances

1. Guests may cancel the accommodation contract by notifying the Property.
2. When the guest cancels all or part of the accommodation contract pursuant to the preceding paragraph, cancellation charges shall apply in accordance with Appendix 2.
3. When the guest does not arrive by the designated check-in time on the day of stay without prior notice, the Property may treat the accommodation contract as having been cancelled by the guest.

1. The Property may cancel the accommodation contract in the following cases:
(1) When the guest is a member of an organized crime group or related organization, or any other anti-social forces
(2) When the guest engages in or is likely to engage in violent acts, threats, extortion, unreasonable demands, gambling, possession or use of illegal drugs, firearms, swords, or similar items, or any acts in violation of laws or public order
(3) When the guest is clearly recognized as having a contagious disease
(4) When the guest makes demands exceeding a reasonable scope
(5) When accommodation cannot be provided due to natural disasters, facility failure, or other unavoidable reasons
(6) When the guest engages in acts that may hinder fire prevention, such as smoking in bed or tampering with fire safety equipment
(7) When the guest transfers or attempts to transfer the right to stay
(8) When the guest fails to pay or delays payment of accommodation charges
(9) When the guest provides false information at the time of contract
(10) When the guest is intoxicated and likely to cause inconvenience to others, or engages in behavior that significantly disturbs other guests
(11) When the guest violates these Terms or the Property’s rules
(12) When the case falls under circumstances in which refusal is permitted under applicable laws or regulations
2. Notice of cancellation may be given verbally or via telephone, email, or written communication to the contact details provided pursuant to Article 2.
3. In the event the Property cancels the contract pursuant to the preceding paragraphs, no refund of accommodation charges shall be made.

1. Guests shall, in accordance with applicable laws and ordinances, register the following information at the reception on the day of stay:
(1) Name, age, gender, address, and contact details of the guest
(2) For foreign guests: nationality, passport number, port and date of entry into Japan
(3) Date of departure and planned departure time
(4) Previous place of stay and next destination
(5) Any other information deemed necessary by the Property

1. Guests may use the guest room from the check-in time until the check-out time specified by the Property. However, in the case of consecutive stays, the room may be used throughout the day except on the day of arrival and departure.
2. Use of guest rooms beyond the check-out time is, in principle, prohibited. In the event that a guest uses the room beyond the check-out time, the following additional charges shall apply. The base amount for calculating such charges shall be the basic accommodation charge for the final day plus applicable consumption tax:
(1) Up to 1 hour: 10% of the base amount
(2) More than 1 hour and up to 2 hours: 30% of the base amount
(3) More than 2 hours: 50% of the base amount
3. Even within the permitted hours of use, the Property may enter the guest room and take necessary measures when required for safety, hygiene, or operational management.

1. Guests shall comply with these Terms and the Property’s rules while staying at the Property.

1. The business hours of facilities within the Property shall be provided at the reception, in the in-house guide, or in the guest room information.
2. Such business hours may be changed temporarily when necessary, in which case notice shall be provided as appropriate.

1. The breakdown of accommodation charges payable by the guest shall be as set forth in Appendix 1.
2. Payment shall be made at the time of arrival or upon request by the Property, in Japanese yen, by credit card accepted by the Property, or by other approved payment methods, at the reception or a designated location.
3. Even if the guest does not stay after the room has been made available for use, the accommodation charges shall still apply.

1. The Property shall compensate the guest for damages caused by non-performance or tort in connection with the accommodation contract, up to a maximum of JPY 100,000, unless such damage is due to willful misconduct or gross negligence of the Property.
2. The Property is covered by liability insurance; however, compensation may not be provided in cases where exemptions under the insurance policy apply.

1. When the Property is unable to provide the contracted room, it shall, with the consent of the guest, arrange alternative accommodation under the same conditions as far as possible.
2. When the Property has made efforts to arrange alternative accommodation pursuant to the preceding paragraph but is unable to do so, it may cancel the accommodation contract. In such case, the provisions of Article 6, Paragraph 2 shall apply mutatis mutandis to the notice of cancellation. Furthermore, when the inability to provide the room is attributable to the Property, the Property shall pay compensation equivalent to twice the contracted accommodation charge, which shall constitute full settlement of damages.

1. The Property shall compensate for loss or damage to deposited items when such loss or damage is attributable to the Property. However, for items for which the type and value have not been declared in advance, compensation shall be limited to JPY 50,000, unless due to willful misconduct or gross negligence.

1. When a guest’s belongings are left behind after check-out, and the owner is identified, the Property shall contact the owner and request instructions. If no instructions are given or the owner cannot be identified, the items shall be stored for up to 7 days including the day of discovery and thereafter delivered to the nearest police station. Valuables shall be delivered immediately to the police. (Food, magazines, and waste items are excluded.)
2. The Property may inspect the contents of such items as necessary and handle them appropriately in accordance with their nature, including returning them or processing them as set forth in the preceding paragraph. Guests shall not object to this.
3. The Property’s liability for the custody of such items shall be limited to JPY 10,000, unless due to willful misconduct or gross negligence.

1. When the Property incurs damages such as cleaning or repair costs, loss of business opportunities, or other losses due to the guest’s violation of these Terms or other reasons attributable to the guest, the guest shall compensate the Property for such damages.

1. These Terms may be revised as necessary. In the event of revision, the updated Terms and their effective date shall be posted on the Property’s website or within the guest rooms.

Appendix 1 (Description of Accommodation Charges)
Accommodation charges payable by guests shall consist of the following:

Notes:
1. Accommodation charges shall be based on rates posted on the website.
2. Children policy:
(1) Ages 6 to 12: 50% of adult rate
(2) Under 6 years old (sharing bed only): free of charge
* Maximum one child per bed
3. Taxes are subject to change in accordance with applicable laws and regulations.

Appendix 2 (Cancellation Charges)
Cancellation charges shall apply as follows when a reservation made through the official website is cancelled:

Notes:
1. Percentages are based on the total accommodation charge.
2. Calculated from the date on which notice of cancellation is received.
3. In the event of a shortened stay, charges shall apply to all cancelled nights based on the timing of the notice.
4. In the case of partial cancellation of guests, charges shall be calculated based on the number of guests cancelled.

Supplementary Provision
These Terms and Conditions shall come into effect on October 1, 2025.